Learning that leads

to action

Practical workshops and business learning for salon, beauty and wellness professionals who want to improve how clients find, choose and book with them.

Upcoming Workshops

What Makes Clients Choose YOU? - Tuesday 3 November
Get Found, Chosen & Booked - Monday 30 November

My workshops offer a 90-minute interactive session for salon, beauty, wellness and service-based business owners who want practical ideas to improve their client journey, strengthen trust and turn more interest into more revenues.


What Makes Clients Choose YOU? Online Workshop

Every potential client is picking up clues about your business long before they ever enquire or book.

They’re noticing what they find on Google, your website, your social media, your reviews and your booking journey, and from those clues they’re deciding whether your business feels relevant, trustworthy and reassuring enough to take the next step.

In this practical 90-minute workshop, we’ll explore the confidence clues clients notice before they book and look at how your business can create a stronger sense of confidence at each stage of the journey.

We’ll explore how you:

RELEVANCE
Show them this is for them.

TRUST
Give them reasons to believe.

REASSURANCE
Help them feel ready to book.

You’ll take part in interactive activities and breakout discussions, looking at what your business is currently communicating and where small changes could help more of the right people feel confident enough to choose you.

You’ll leave with three practical actions you can implement straight away to strengthen the journey from first impression to booking.

Whether you offer treatments, education or products, if your business relies on people feeling confident enough to choose you, this workshop is designed to help.

Tuesday 3 November | 7:00–8:30pm
Price: £29

Live Online Workshop by Sue Davies - What Makes Clients Choose You?

Monday 30 November | 7:00–8:30pm
Price: £29

Every booking starts before someone ever contacts your business.

Potential clients are already searching, comparing and deciding whether they understand what you offer, trust what they see and feel confident enough to take the next step. In this practical 90- minute workshop, we’ll look at the journey from discovery to decision and identify where your business is helping people move forward, and where it may be making that journey harder than it needs to be.

We’ll explore how you:

GET FOUND
Show up in the right places.

GET CHOSEN
Build trust before they book.

GET BOOKED
Make the next step easy.

You’ll take part in interactive activities and breakout discussions, looking at your own online presence and the experience a potential client has when they search for, assess and try to book with you. You’ll leave with three practical actions you can implement straight away to improve the journey from being found to being booked.

Whether you offer treatments, education or products, if your business relies on people finding you, understanding you and choosing you, this workshop is designed to help.

Image of 6 month business planner from Sue Davies. Navy blue a4 planner on a desk with a bowl of fruit a pencil, a notebook and Sue Davies Client Journey Strategist in top corner with legend Found Chosen Treasured

Learn at Your Own Pace

Prefer to work through things in your own time?

Explore practical guides, workbooks, planners and GPT-powered tools designed to help you improve your visibility and client journey.

Work With Me

Looking for personalised support?

If you'd like tailored advice, strategic guidance and someone to help you identify what's really holding your business back, let's work together.

Book a Clarity Call

Need help with one specific challenge?

Book a focused 45-minute Business Clarity Call to gain practical advice, fresh perspective and clear next steps.

Copyright 2026 | Sue Davies | Contact: [email protected]